Organizer Online Class Enrollment FAQs
1) Will I be notified when a prospective student registers for a class?
Yes, you will receive an email notification with both the student and class details.
2) Do I direct all students paying with credit cards to the online system?
It's up to you, but highly recommended. The point of the online system is to create less work for you. Also in the not to distant future the FAPR forms will be pre-filled with online registering students information, basically an automated process.
3) Why is it taking so long for the integration?
Well the database we integrated was 30+ years old, to ensure compatibility and usability with the cross functioning of the online database took time. We have tested and debugged the current system for several months. We are always looking to improve the current system, if you have ideas contact webmaster@jsjinc.net with your ideas.
4) What are the benefits of the online class enrollment system?
- Less work for organizers / instructors
- Online / Automated FAPR integration coming soon!
- Easy and convenient for JSJ students to enroll, less hassle.
- Integration with our online marketing including email blasts, social media engagements, other online integration. For example, if a organizer has a website a link can be included on their website allowing for online enrollment on the JSJ website. If you need assistance with integration, contact webmaster@jsjinc.net
5) Will I have a class list generated by online registrations?
Yes. It is be supplied as a downloadable CSV file which you can open with Excel or any other spreadsheet software. You can also copy and paste the enrollment details from the website into an application such as Word if need be. To access the Class Roster's, login to the Organizer area and click on Current Organizer Classes link. In order to have the process automated it is important for organizers to use the create class online system, again this automates and streamlines the process.
6) Can you generate class enrollment emails if I lose mine?
Yes, we can do so. Use the contact page or call the office to request one be sent. Make sure you tell us where to send the email confirm to, multiple email addresses can be requested if necessary.
7) Is the online payment processing secure?
Yes, we DO NOT store payment information on our website. We use a merchant provider who processes the transactions at the time of the online enrollment. The student will receive an email confirmation from not only JSJ but the online processor as well.
8) Who is eligible to use the online class enrollment?
Right now the system is for US classes as well as students with US billing information. We are planning to expand the enrollment system in the future to other countries as well as students outside the US.
9) Can Organizers Extend Special rates such as EB or give other discounts using the online system?
Yes. You first need to login to the Organizer / Instructor area. Once logged in, you can then search classes and click the Organizer / Instructor Signup button. Follow the normal enrollment guidelines and process and on final step you will be asked for reason of discount as well as a input box to charge the credit card a custom amount of your choice. See screenshot below.
Other questions? Contact us.